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Title
Text copied to clipboard!Learning Management System Administrator
Description
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We are looking for a dedicated and experienced Learning Management System Administrator to join our team. The LMS Administrator will be responsible for the overall management, administration, and support of our organization's Learning Management System (LMS). This role involves ensuring the LMS is functioning effectively, efficiently, and securely, while providing excellent user support and training to staff and learners. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for education technology.
The LMS Administrator will collaborate closely with instructional designers, trainers, IT professionals, and other stakeholders to ensure the LMS meets the organization's educational and training objectives. They will be responsible for system configuration, user management, course management, reporting, and troubleshooting technical issues. Additionally, the LMS Administrator will play a key role in evaluating and implementing new LMS features and integrations to enhance the learning experience.
Key responsibilities include managing user accounts, permissions, and roles within the LMS, ensuring accurate and timely enrollment of learners into courses, and maintaining course content and materials. The LMS Administrator will also be responsible for generating and analyzing reports on learner progress, course completion rates, and system usage to inform decision-making and continuous improvement efforts.
The successful candidate will have excellent communication and interpersonal skills, as they will be required to provide training and support to users at all levels of the organization. They must be able to clearly explain technical concepts to non-technical users and provide timely and effective solutions to user issues and inquiries.
In addition to technical expertise, the LMS Administrator should have a strong understanding of instructional design principles and adult learning theory. They will work closely with instructional designers and trainers to ensure courses and learning materials are effectively structured and delivered through the LMS.
The LMS Administrator will also be responsible for staying current with industry trends, best practices, and emerging technologies related to learning management systems and educational technology. They will proactively identify opportunities for system improvements and enhancements, and make recommendations to management based on their findings.
This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities simultaneously. The LMS Administrator must be able to work independently, as well as collaboratively within a team environment, to achieve organizational goals and objectives.
We offer a supportive and collaborative work environment, opportunities for professional growth and development, and competitive compensation and benefits. If you are passionate about education technology and committed to providing exceptional user support and system administration, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Manage and maintain the organization's Learning Management System (LMS).
- Create and manage user accounts, roles, and permissions within the LMS.
- Ensure accurate and timely enrollment of learners into courses and programs.
- Provide technical support and training to LMS users and stakeholders.
- Generate and analyze reports on learner progress, course completion, and system usage.
- Collaborate with instructional designers and trainers to ensure effective course delivery.
- Evaluate and implement new LMS features, integrations, and enhancements.
- Monitor system performance, troubleshoot issues, and ensure system security.
Requirements
Text copied to clipboard!- Bachelor's degree in Information Technology, Education, or related field.
- Minimum 2 years of experience administering and supporting Learning Management Systems.
- Strong technical skills, including experience with LMS platforms such as Moodle, Blackboard, Canvas, or similar.
- Excellent communication, interpersonal, and customer service skills.
- Knowledge of instructional design principles and adult learning theory.
- Ability to analyze data and generate meaningful reports.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively within a team environment.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing and administering Learning Management Systems?
- How do you approach troubleshooting technical issues within an LMS?
- What strategies do you use to ensure effective user training and support?
- Can you provide an example of a time when you implemented a new feature or integration within an LMS?
- How do you stay current with industry trends and best practices related to LMS administration?
